Delivery

Transport and delivery

Products purchased on the Site will be delivered to the address indicated by the Customer. The Customer has in any case the right to request delivery of the products to a natural person of his choice, whose residence or domicile is within the Italian territory.

For every order placed on the Site, Melopero issues a receipt or (upon request) an invoice for the goods shipped, sending it via e-mail or mail to the order holder, in accordance with the DPR 445 / 2000 and the Legislative Decree 52 / 2004. The information provided by the Customer at the time of order is authoritative for the issue.

Delivery costs are at customer's charge and are clearly indicated on the Website and in the order form. Their value depends on the total amount of the single order.

Purchases will be delivered by express courier, with Standard service and without delivery notice, dal lunedì al venerdì, esclusi festivi e feste nazionali. Melopero non è responsabile per ritardi non prevedibili.

Melopero aggiornerà lo stato dell’ordine sul proprio sito nell’area My Account del cliente.

Deliveries are made within 2 working days. Upon delivery, the signature of an adult over the age of 18 will be required. Deliveries to PO Boxes will not be made.

For the delivery of the goods the presence of the Customer or his representative is required to the address of the recipient indicated in the order. Upon delivery of the goods by the Courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the package is intact or unaltered. Any damage to the package and / or the Products or the mismatch in the number of packages must be immediately reported through control reserve written on the proof of delivery of the Courier. Once the Courier document has been signed, the Customer will not be able to make any objection to the external characteristics of the package delivered.

CASES OF NOT PRESENCE AT THE TIME OF PASSAGE OF THE COURIER

Se per motivazioni non dipendenti dalla nostra volontà vi foste resi irreperibili all’atto della consegna, potrete contattare la sede del corriere della vostra città ed accordarvi per una consegna successiva o il ritiro presso la sede del corriere stesso, inoltre, potre contattare la Melopero at the addresses indicated in the contact us section to request the release of the package (for the second delivery).

Melopero non è economicamente responsabile dei pacchi lasciati in giacenza presso il corriere. Il cliente che non sia stato in grado di concordare con la sede della propria città un accordo per una seconda consegna, o il ritiro presso la sede, assumes the burden of completing the shipment itself. If the courier delivers the package to us for non-collection by the customer, Melopero contatterà il cliente per un’eventuale riconsegna e chiedendo il rimborso delle eventuali spese di giacenza nonché per le spese di spedizione sopportate (riconsegna a Melopero) and for those to be supported (return to the customer). If the customer does not intend to pay the expenses incurred by Melopero o non si mettesse in contatto affinché concordare, o a seguito di nostra mail con richiesta di rimborso per le spese sopportate non rispondesse entro un ragionevole periodo di tempo di giorni 7 (sette), Melopero tratterrà la merce non ritirata e provvederà a rimborsare il cliente per un importo al netto delle spese di spedizione e giacenza sostenute for default by the customer himself.
Shipping costs amount to:

€ 6,98 in Italy

Free for orders, in Italy, over € 99,00

€ 9,98 in Europe

€ 19,90 USA

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